GPS трекер Xexun TK 102, GPS трекер TK 102-2, GPS трекер TK 103

Главная > Вопросы и ответы

Вопросы и ответы

  • 2011-5-22

    Why can not it monitor the sound real-time?

    1.Check the microphone connector whether it was connected properly or not. 2.Check the memory for SMS messages in the SIM card, to see if it is full. 3.Can not receive GSM signal in the place where you locate. Find GPS tracker from Xexun company.

  • 2011-5-16

    Why if there is no warning message on GPS tracker when the car is moving?

    There might be the following reasons: 1.Out of battery. 2. Parking button is off. 3. A car is moved within a restricted area. (From Shenzhen Xexun Technology Co.,Ltd. )

  • 2011-5-16

    Why is the GPS tracker speaker with no any sound?

    If the GPS tracker is no sound, please follow the guide below. 1. Adjust the volume of the speaker. 2. Check if the signal line of the speaker is correctly connected, or becomes loose. (From Shenzhen Xexun Technology Co.,Ltd. )

  • 2011-5-16

    Why does GPS positioning take a long time?

    The time used for positioning is affected by many factors, such as weather, distribution of clouds, roadside trees, elevated roads, nearby high buildings, heat insulating papers containing metal elements, and even the covering of the hands, may affect the reception effect of satellite signals. Posit...

  • 2011-5-9

    Why does GSM fail to communicate?

    1.Check if the SIM card is activated or not. 2.Check whether the SIM card has password or not. 3.Check if the SIM card is inserted properly. 4.If the vehicle is parked in a place where the GSM signal is weak. 5.GSM base station of mobile operator is crashing. 6.Whether this SIM card is suspended (su...

  • 2011-5-9

    Why the power can not turn on?

    1.Make sure the power button has been pressed and held for at least 2 seconds. 2.GPS LED is constantly glow or not. 3.Check if the SIM card is inserted or not. 4.Check if the battery is inserted or not. Also, the life of battery (dead or not). (From Shenzhen Xexun Technology Co.,Ltd. )

  • 2011-4-27

    I have set Track by Distance with interval 300 meters via command 0000,A14,300 successfully.

    1. Battery is low. Charge the unit with 12V external power for at least half an hour; 2. Make sure GPS gets fix (blue LED flashes 0.1 second on and 2.9 seconds off). If not, please first refer to the question - Blue LED stays 1 second on and 2 seconds off (can’t get GPS fix) after the uni...

  • 2011-4-13

    If I connect it to external power and remove its internal battery, it can still work?

    Yes, but please make sure the external power supply is sufficient, at least 12V/1.5A.

  • 2011-4-13

    I can't find the ON/OFF button, how can I turn on the unit?

    1. Unscrew and remove the rectangular cover at the back of the unit; 2. Press and hold the ON/OFF button for 3~5 seconds and then both LEDs will flash. Or connect the unit to external power, and then both LEDs will flash. It indicates the unit is on.

  • 2011-4-13

    I have set Speeding Alarm 100Km/h via command successfully. When the speed was over 100 km/h

    1. Battery is low. Charge the unit with 12V external power for at least half an hour; 2. Make sure GPS gets fix (blue LED flashes 0.1 second on and 2.9 seconds off). If not, please first refer to the question - Blue LED stays 1 second on and 2 seconds off (can't get GPS fix) after the unit is turne...

  • 2011-3-28

    What is the difference between Geo-fence Alarm Report and Track by Distance Report?

    After setting Geo-fence waypoints, you can set alarm when the tracker enters or exits the waypoint. While for Track by Distance, the message will be sent only when the moving distance reaches preset value.

  • 2011-3-28

    After making a phone call to the unit, no SMS is received.

    1. Battery is low. Charge the unit with 12V external power for at least half an hour; 2. Make sure the unit is already connected to GSM network (Green LED flashes 0.1 second on and 2.9 seconds off). If not, please first refer to above question - Green LED stays 1 second on and 2 seconds off (can&am...